The lexicon of the flex office and telecommuting

You don't know the vocabulary of the flex office? It's normal, it contains new words and expressions specific to this field. Rest assured, in this glossary we will help you understand the main definitions of these terms!
Activity based working

Activity Based Working is an office organization where employees determine where they want to work. This requires a rethinking of work spaces by creating places according to the needs of the employees. For example, it is possible to create public places as classic spaces, workbenches for more punctual work groups, and neighborhoods where groups of workers meet to work on common projects for a long period of time.


A coworking space is a shared work space. Often popular with independent workers, coworking spaces allow those who wish to do so to meet in a work environment. The users work most often in autonomy but it also allows them to establish links or partnerships with other workers.

Desk Booking

Desk Booking is a method to optimize the use of workspaces that are often managed by software. Employees book in advance the office they will use on a given day, so it is necessary to have a flex office strategy in place. The Desk Booking will then allow a better organization of these places, and will avoid a situation where employees arrive at the office without an available workstation (possible case in the case of Hot Desking)

Desk Sharing

Desk Sharing is an organizational situation in the workplace that is similar to the flex office. The main difference is that it does not require a radical change for the employees. An employee does not have an office for himself, but an office for his team, for example. A team can thus easily meet around the same place.

Digital workplace

A Digital Workplace is a place that is not restricted by physical boundaries. It is a digital platform where we can find all the necessary work information. These platforms make it easy to find important information and make collaboration more fluid. These sharing places are more and more popular, especially with the development of telecommuting.

Flex Office

The flex office refers to a situation in which the employees of a company do not have an assigned workstation. Employees come to the office and choose a free seat that is not used by one of their colleagues. This organization mode is born from the fact that employees are not all present at the same time in the workplace (telecommuting, sick leave) but also that some need sometimes quiet working spaces. The Flex Office allows for the optimization of office space, by offering smaller premises better adapted to the needs of employees. There is therefore an economic interest in using offices that optimize the rate of overcrowding and a productive interest in providing employees with suitable locations.

Full remote

Full remote is when an employee works 100% remotely and almost never goes to the office. It is a variant of telecommuting where the employee works from where he wants and when he wants, which has been growing significantly in recent years.

Future of Work

The Future of Work (sometimes abbreviated to FoW) concerns all new work practices, particularly highlighted since the Covid 19 crisis. This notion refers to all the reflections in the broadest sense on our ways of working: space planning, employee services, working time planning, asynchronous work, 4-day week...

Home Office

The Home Office is a form of employee work that is to be distinguished from remote work for reasons that are mainly legal. The distinction comes from the term "punctuality", where the term Home Office designates the situation where it is possible for a worker to punctually accomplish from his home a task that is usually done within the company.

Hot desking

Hot-desking is a concept that is very similar to flex office. It is a method of work organization where no position is assigned to an employee. This choice is mainly motivated by the need to save space when office capacity is under pressure.

Remote first

The remote first is a method of organizing work in a company which is first thought to be in telecommuting. The question of face-to-face work comes only in a second time. It is therefore necessary to define how to organize the work, the access to knowledge, the company culture, the time difference constraints, etc., so that remote first becomes an opportunity for the company.

Remote friendly

The remote friendly is a work organization that is becoming increasingly popular in many companies. Contrary to the remote first, this method gives priority to face-to-face work but allows remote work for shorter periods of time, such as 1 or 2 days maximum per day.

Occupancy rate

The occupancy rate is the ratio between the number of workstations used and the number of workstations available. An occupancy rate of 50% means that one out of two of your workstations is not used. To give an idea, the average office occupancy rate was 60% before the crisis. A low occupancy rate can encourage a company to move towards a flex office.

Expansion rate

The fill rate (or flex rate, flex-office rate) is the ratio between the number of available positions and the number of employees in the company. A fill rate of 0.5 means that there are 5 available positions for every 10 employees. This is a very important indicator to calculate in its Flex Office management strategy.


remote work is a form of work that has grown enormously since the Covid crisis but has been around for some time. It is a work organization where the employee performs tasks outside the company premises on a regular and voluntary basis using ICT.

Third places

Third places refer to a set of open spaces (coworking, shared workshop, living lab) different from the company's premises, where individuals can go to work. These places encourage the sharing of knowledge and skills and create social links.

Work from Anywhere

Work from Anywhere refers to the possibility for an employee to work from wherever he or she wishes, sometimes even from a country different from his or her usual place of residence. This possibility needs to be regulated in accordance with the legislation of the company's country.

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