Our customers and users are our priority.

At Deskare, excellence in customer service is one of our guiding principles. Based in Paris, our support team is committed to providing you with top-quality assistance, with a human, responsive and attentive approach.
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More than 400 offices worldwide use Deskare.

Warm, responsive support

We consider support to be a fundamental pillar of our relationship with our users. That's why we're committed to providing efficient, responsive and friendly answers to all your questions!
CSAT score
Post-interaction customer satisfaction indicator

98.2%

Average time to 1st response

7.3 min

What users say about our support :
"A very practical application and very responsive and pleasant support."
"Perfect! Very quick, clear and efficient response , thank you!"
" Fast response , friendly, nothing to say. Very good support service!"
"Thanks to Ghizlane, it's great to see a team truly responsive to requests."
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Structured, efficient onboarding

Onboarding is a crucial stage in the adoption of Deskare.
Successful onboarding fosters the commitment of your teams and creates true ambassadors within your company. We systematically measure customer satisfaction at this key stage.
Average score given to onboarding

9.45/10

What administrators say about our onboarding :
"Everyone found the tool very fluid and easy to use. Our employees were able to log on and use it without difficulty. So far I've had nothing but positive feedback!"
"Your support was perfect, thank you very much!"
"You're dynamic and responsive: very good like that!"
"Deskare is fun, very easy to use and has supported us very well in our transition to a flex/hybrid organization."
"Deskare is super clear, we haven't encountered any difficulties so far , we're confident about deployment!"
"Very satisfied with the exchanges and the training concerning the handling of the tool. Also very satisfied with Ghizlane's responsiveness, patience and involvement."
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Do you have any questions about our availability?

Would you like to be sure that you can access Deskare without any problems?

Visit our status page to be informed in real time of the availability of our application!
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Want to see Deskare in action?
Book a live demo with one of our experts: we will come back to you within the day to present the tool and answer your questions.
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Deskare in the press
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