The French term "synchrone", or "synchronous" in English, is used to describe forms of communication with real-time exchanges. This means that information is transmitted and received instantaneously, enabling fast, fluid interactions. This form of communication is the opposite ofasynchronous, where messages and data take longer to be received, in a deferred manner, such as an e-mail or video message. But asynchronous communications offer greater flexibility than synchronous.
Let's take the example of training and e-learning. Synchronous courses are those where interaction between trainer and students takes place in real time, face-to-face over a given period of time. This can take the form of a live virtual classroom, video conferencing or real-time discussions. This service fosters interactivity, enabling participants to ask questions and get immediate answers. In this context, real-time interaction is similar to the regular ticking of a clock or the continuous movement of a pendulum.
Synchronous communications are also common in the business context. Online meetings and real-time discussions via instant messaging tools are examples of synchronous communication used by companies to support online recruitment and customer services.
Synchronous communication also enables effective collaboration between a team and people in different geographical locations in the same time zone. It eliminates the barriers of distance, enabling globally dispersed teams to work together interactively and in real time.
Synchronous and asynchronous communications are complementary and valuable allies in hybrid working, which offers great flexibility.
The synchronous communication system offers a number of advantages, not least of which is its ability to enable immediate exchanges and promote responsiveness. This can improve the quality and efficiency of communication.
Although synchronous communication offers many advantages, it can also present challenges, not least the need for all participants to be available simultaneously, which can pose coordination problems in different time zones.
Synchronous communication is a real-time mode of communication that is widely used in the workplace and in many other fields. It favors interactivity and responsiveness among those involved, but also requires time synchronization and mastery of digital tools on the part of participants.
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