The French term "synchrone", or "synchronous" in English, is used to describe forms of communication with real-time exchanges. This means that information is transmitted and received instantly, allowing for rapid and fluid interactions. This form of communication is the opposite of asynchronous, where the speed of receiving messages and data is longer, in a deferred manner, such as an email or a video message. But asynchronous communications offer more flexibility compared to synchronous.
Let's take the example of online training and learning. Synchronous courses are those where the interaction between the trainer and the students takes place in real time, face-to-face over a given period. This can take the form of a live virtual class, video conferences, or real-time discussions. This service promotes interactivity and allows participants to ask questions and get immediate answers. In this context, real-time interaction is similar to the regular ticking of a clock or the continuous movement of a pendulum.
Synchronous communications are also common in the professional context. Online meetings and real-time discussions via instant messaging tools are examples of synchronous communication used by companies to promote online recruitment and customer services.
Synchronous communication also enables effective collaboration between a team and individuals located in different geographical locations within the same time zone. It eliminates distance barriers, allowing teams scattered around the world to work together interactively and in real time.
Synchronous and asynchronous communications are complementary and valuable allies for hybrid work, which offers great flexibility.
The synchronous communication system offers advantages, one of the main ones being its ability to allow immediate exchanges and to foster good responsiveness. This can improve the quality and effectiveness of communication.
Although synchronous communication offers many advantages, it can also present challenges, including the need for all participants to be available simultaneously, which can pose coordination problems in different time zones.
Synchronous communication is a real-time communication method that is widely used in the world of work and in many other fields. It promotes interactivity and responsiveness of the people involved, but it also requires time synchronisation and mastery of digital tools on the part of the participants.
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