In a constantly evolving world of work, where flexibility and efficiency have become paramount for companies, monitoring new work models is more than ever at the heart of concerns. In this context, Stuart, the subsidiary of Groupe La Poste specialising in last-mile delivery, has called on Deskare to monitor compliance with its remote work policy and organise the flex office serenely for its 1200 employees spread across 7 offices in 6 countries.
Discover the feedback from Alexandra Vozniak, Global Workplace & Culture Manager, and Thomas Fiori, HR Associate to understand how this collaboration with Deskare facilitates the daily management of Stuart's offices.
Before adopting Deskare, managing workspaces post-Covid at Stuart was a complex challenge. Alexandra's teams initially turned to a solution that seemed easy to implement: the famous Excel spreadsheet 'with small boxes to fill in'. Quickly, flaws highlighted the system's lack of adaptability. Stuart then went in search of a tool specialised in managing hybrid schedules and flexible spaces.
"In the list of criteria we had for the tool, Deskare was the one that corresponded most to the level of adaptability in relation to our needs. Deskare was immediately attentive to what we wanted, without necessarily offering us an already established product. That was super helpful," Alexandra points out.
Thanks to the ready-to-use data available in the application, Stuart benefits from an overview of the use of its offices and can identify underused areas to reallocate them more effectively. For all its property projects, Stuart relies on the data provided by Deskare. For example, the question arose of moving or redeveloping the London office. Alexandra then used Deskare to analyse the rate of on-site presence, the occupancy rate, and the most and least used spaces to make the best decision.
"Deskare immediately listened to our needs, which was reflected in the adoption by the Employees"
Providing a work environment adapted to the needs of employees is crucial at Stuart. The company attaches great importance to the flexibility and well-being of its employees. As hybrid work becomes more established, Alexandra's teams sought to better organise life in the office with a solution to effectively manage schedules and flex office.
Post Covid, Stuart has implemented a flexible office system adapted to the attendance of its sites. The teams therefore needed a tool to facilitate the reservation of workspaces according to usage.
With the help of Deskare, Stuart maintains a flexible work environment in the long term. The employee experience is improved, and they can easily reserve the workstations and resources they need, whether for meetings, group work sessions or individual concentration.
At Stuart, employees have to travel to the 7 offices and 6 countries. Deskare manages the multisite, which makes Alexandra's task easier:
"We have several floors, offices and warehouses. We have a lot of users who travel, who go from an office in Spain to France. Deskare allows them to reserve a place and know that when they come to visit us, for example in France, they will have a place to sit."
With Deskare, Stuart ensures that every employee will find a place in any office at any time in an autonomous and transparent way.
Deskare integrates perfectly with the tools already used by companies, such as HRIS, internal communication platforms (Microsoft Teams, Slack) and company calendars (Outlook, Google) to simplify the overall management of workspaces and guarantee a smooth hybrid experience for employees.
"With the HR team, we can track the presence of our employees in the office. The integration with our HRIS allows us to monitor the absenteeism rate and employee leave, especially if we want to organise events in the office or important meetings. We are starting to try to assess the rate of employee engagement and disengagement. If we see someone who no longer comes to the office at all, or very occasionally, we will approach them to find out the reasons and see if we can support them in returning."
In addition to workspace booking, Deskare offers social features to monitor the risks of isolation associated with hybrid work and to organize team events. Deskare also simplifies the onboarding of new employees by automating the process through synchronizations.
The adoption of Deskare by Stuart has been a real success in optimizing hybrid work and flex office. The social and space booking functionalities, tailored to the specific needs of each activity, have made it possible to improve the employee experience while optimizing the use of premises.
Deskare's ability to provide valuable data on the use of workspaces has also enabled Stuart to make informed decisions regarding premises management, leading to better use of resources and significant savings reinvested in the employee experience.
Deskare continues to innovate to meet the changing needs of the world of work. Stuart's successful experience is a concrete example of this. If you are looking to optimize your hybrid work and flex office, Deskare is the solution to consider for smooth and efficient management of your workspaces. Shall we discuss it?
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