A flex revolution for the 2,500 employees of the leader in digital acceleration, spread over 40 sites around the world, who now work 60% of their time remotely.
Created in 2005, Jellyfish Jellyfish supports 250 of the biggest brands (Carrefour, Club Med, Orange, Yves Rocher, Google, Harrods, ...) in their digital acceleration, shaping their future in all fields, whether it is e-commerce, consumer goods, entertainment or gaming. As a true digital partner of brands, Jellyfish has more than 2,500 digital experts in 40 locations worldwide (19 countries), including 380 in France. Since the Covid crisis, Jellyfish has more than doubled its workforce, notably through the acquisition of ten companies worldwide in 2021.
With an HR team of over 80 people, Jellyfish has adopted a disruptive HR approach from the outset, based on mentoring, skills development and anonymous promotion. Being disruptive also means knowing how to adapt very quickly in response to an emergency, and looking ahead with a coherent strategy. This is what Jellyfish was able to do right from the start of the health crisis, with the in-house development of a solution enabling people to reserve an office while respecting physical distance and guaranteeing everyone's safety. The long-term vision linked to the desire to set up a new, sustainable mode of hybrid collaboration overcame the limitations of this solution, which was much appreciated internally, and opened the door to Deskare with a complete solution dedicated to the global organization of the remote work policy.
Today, Jellyfish is accelerating its hyper-growth and aims to have 3,000 employees by the end of 2022 (250 positions are already open, 20% of which are in France). Under the impetus of Hélène Weingartner, Jellyfish's People Director, the startup is proudly rolling out its remote work international policy with Deskare, to offer every employee the opportunity to build their working time between home and office.
Like many companies, the "pre-COVID" Jellyfish was all office except for 1 day a month, when remote work was allowed. That was the world before. From July 2020, the HR team pivoted to move all employees to 100% remote and focus on the future policy of remote work.
At the same time, the team of developers will design, according to the governmental decisions of each country, an internal solution to leave the door open to all those who wish to come to the office. The internal application "Desk Today" was born; a temporary solution deployed worldwide from September 2020 to be able to book an office while respecting a physical distance and guaranteeing the security of all.
"We're proud that we were able to adapt so quickly, and that we were able to design an in-house office reservation solution right at the start of the crisis. Our teams were exemplary and highly imaginative! Although this solution was able to cope with the urgency of the situation, it was based on an improved Excel file, and we were already thinking of completely revising our remote work policy. Right from the start of the crisis, we recognized the shockwave that was going to be unleashed on the organization of work, and we wanted to welcome and support it intelligently and sustainably," explains Hélène Weingartner, People Director at Jellyfish.
His team set out to find solutions to measure the QWL, the commitment and the needs and desires of all employees in terms of new collaboration rules.
"At Jellyfish, no lasting transformation without listening and exchanging with our employees. We are very attentive to their opinions, perceptions and ideas in order to make informed decisions; all the more so when it comes to the transformation of collaboration, and therefore of the Human being. This is how we build our common culture," adds Hélène Weingartner.
At the end of this reflection phase, the Jellyfish HR team decided on a sustainable need to support its new flex office policy, allowing 60% of remote work per month: a user friendly solution easy to develop and adapt at an international level, based on trust and flexibility, offering dynamic dashboards and interfacing with Sage HR software. After studying different solutions around the world, Jellyfish chose Deskare, the only French solution (cock-a-doodle-doo) allowing to manage this new work time allocation in an agile way.
"Deskare assures us that a new collaborator will be welcomed as it should be, in the office with his team."
The Deskare solution was tested in August 2021 before being deployed in pilot mode in 6 different offices around the world (Europe, Americas, Middle East...) in early 2022. In line with the positive local feedback, the solution has been deployed from April 2022 in the 17 countries of the group.
Having an intelligent hybrid work management solution is also a way to ensure a successful Onboarding, especially when you are in hyper-growth.
"Deskare allows us here again to ensure that a new employee will be welcomed as it should be, in the office with his team, that he will know where to settle down from his interface and know where to find his new colleagues, whether they are at home, in the office or anywhere else. Collaboration, transparency and trust are three key elements of successful onboarding," says Weingartner.
Today, the Deskare solution allows all Jellyfish employees to :
And allows the HR team to have key data for the evaluation or evolution of its strategy:
"It is about precious data on the presence of teams in the office, the frequentation of spaces, the average occupation rates... to make the right decisions on the basis of the real practices of the employees, the teams, and the real consumption of spaces. In concrete terms, thanks to Deskare, we can now rethink our spaces intelligently, regroup our teams, absorb the growth without moving and above all... rehumanize while rationalizing!" Hélène Weingartner is very pleased.
"This collaboration between Jellyfish and Deskare is a sign of the new "normality" of collaboration within our startup. Thanks to a team that is very attentive to our needs, we are co-building an almost tailor-made solution and Deskare now meets 99% of our needs! Benjamin PipatCSO of the group.
This satisfaction is amplified by a joint ideation policy that enables the 2 companies to imagine new functionalities together, at the service of all companies seeking to intelligently manage their remote work policy.
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